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Privacy Policy

KVASN Aura – Privacy Policy  (DPDP‑Compliant)

Effective Date: 18 Dec 2025

Parent Company: KVASN FOOD INDUSTRIES PRIVATE LIMITED

  • CIN: U15549TN2022PTC155451
  • GSTIN: 33AAJCK7948M1ZU
  • FSSAI: 22424420000200

1. Introduction

KVASN Aura respects your privacy. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your personal data in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and DPDP Rules 2025.

2. Scope & Applicability

This policy applies to personal data collected via our website, mobile apps, WhatsApp support, customer care, and offline interactions digitized later.

3. What Personal Data We Collect

We collect only necessary data: name, contact details, address, payment info (via secure processors), device data, cookies, and transaction logs.

4. Purpose of Processing

Data is processed solely for order fulfilment, customer support, delivery, safety, regulatory compliance, and fraud prevention.

5. Legal Basis for Processing

We rely primarily on consent, supported by legitimate uses allowed under the DPDP Act.

6. Your Rights as a Data Principal

You have rights to access, correction, erasure, grievance redressal, and nomination.

7. Retention of Personal Data

Data is retained only as long as necessary for legal, regulatory, and operational requirements.

8. Data Security & Protection Measures

We implement encryption, access controls, security audits, and other safeguards.

9. Sharing & Disclosure of Data

We do not sell data; we share it only with secure service providers and authorities when legally required.

10. Cross‑Border Data Transfers

Data may be processed outside India with adequate safeguards, consistent with DPDP regulations.

11. Cookies & Tracking Technologies

Cookies are used for analytics, performance, and user experience enhancement.

12. Grievance Redressal

Grievance Officer: Manager – Customer Support, Email: kvasnaura@outlook.com, Phone/WhatsApp: 93846 93791.

13. Updates to This Privacy Policy

We may update this policy for legal or operational reasons.

14. Contact Us

For privacy concerns, contact: kvasnaura@outlook.com or +91 93846 93791.