🚚 Shipping Information – KVASN Aura

At KVASN Aura, we make sure your favourite South‑Indian spices and premium food products reach you fresh, fast, and safely.

Here’s everything you need to know about how we ship your order.

1. Order Processing

• All orders are packed fresh and dispatched within 4–8 business hours after successful payment.
• Orders placed on weekends or holidays may ship on the next business day.

2. Delivery Timelines

Delivery time varies based on your location:

• Tamil Nadu & Nearby Regions: 1–3 business days
• South India (Other States): 2–4 business days
• Rest of India: 3–7 business days

Note: Delivery delays may occur during festivals, extreme weather, or courier disruptions.

3. Shipping Partners

We ship through trusted logistics partners to ensure:

• Safe handling of food products
• Fast transportation
• Reliable doorstep delivery

Our partners are selected for consistency and service quality.

4. Shipping Charges

• Shipping fees (if applicable) are shown clearly at checkout.
• We may offer free shipping during special promotions or for qualifying order values.

5. Tracking Your Order

Once shipped, you will receive:

• A tracking link
• Updates via email, SMS, and WhatsApp

You can track your order anytime under “My Orders” on the website.

6. Delivery Attempts

If the courier is unable to reach you:

• Two delivery attempts will be made
• The courier may contact you to coordinate delivery

If both attempts fail, the order may be returned to us.

7. Damaged, Wrong, or Missing Items

If your order arrives with:

• Damaged packaging
• Missing items
• Wrong product
• Product quality issues

Please contact us within 48 hours of delivery.

We will assist you immediately.

📧 Email: kvasnaura@outlook.com

📱 WhatsApp / Phone: 93846 93791

8. Serviceable Locations

We currently ship across India.

If your location is not serviceable, the website will notify you during checkout.